AmerisourceBergen has become the first and only pharmaceutical 3PL provider to achieve certification under the ISO 9001:2015 standards from the International Organization for Standardization.
The ISO 9000 is an internationally recognized suite of standards that defines the requirements for a quality management system and helps businesses to become more efficient, improve customer satisfaction and enhance patient safety. This certification distinguishes ICS’ ability to manage complex logistics and its dedication to improving the efficiency of the supply chain for pharmaceutical products that require special handling.
“Becoming the first 3PL provider to receive this certification is a significant accomplishment for AmerisourceBergen, ICS and our customers,” said Peter Belden, President of ICS. “As a global leader in specialty logistics, we are continually investing in our distribution network in order to improve access, increase efficiency, enhance patient care and drive innovation in the delivery of healthcare. The ISO 9001:2015 certification recognizes these efforts and demonstrates our commitment to a safe, secure and efficient pharmaceutical supply chain.”
ICS achieved the new ISO 9001:2015 certification 19 months prior to the deadline. The new standard demonstrates that ICS is providing its manufacturer customers with a well-documented and well-managed risk assessment process that is associated with each product implementation and new product launch.
ISO standards are regularly reviewed to ensure its requirements reflect best practices for organizations, as well as the needs of customers, in the evolving marketplace. The releases of ISO 9001 have been 1987, 1994, 2000, 2008 and 2015. The standards are maintained through a rigorous process of internal and external audits.