Amazon has announced two new pharmacy offerings. Amazon Pharmacy, a new store on Amazon, allows customers to complete a pharmacy transaction on their desktop or mobile device through the Amazon App. Using a secure pharmacy profile, customers can add their insurance information, manage prescriptions, and choose payment options before checking out. Prime members receive unlimited, free two-day delivery on orders from Amazon Pharmacy included with their membership.
Additionally, Prime members can access savings on medications at Amazon Pharmacy when paying without insurance.
Customers can add insurance information and ask their prescriber to send new or existing prescriptions directly to Amazon Pharmacy for fulfilment. Customers also have online self-service help options combined with phone access to customer care at any time.
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“We designed Amazon Pharmacy to put customers first – bringing Amazon’s customer obsession to an industry that can be inconvenient and confusing,” said TJ Parker, Vice President, Amazon Pharmacy. “We work hard behind the scenes to handle complications seamlessly so anyone who needs a prescription can understand their options, place their order for the lowest available price, and have their medication delivered quickly.”
“As more and more people look to complete everyday errands from home, pharmacy is an important and needed addition to the Amazon online store,” said Doug Herrington, Senior Vice President of North American Consumer at Amazon. “PillPack has provided exceptional pharmacy service for individuals with chronic health conditions for over six years. Now, we’re expanding our pharmacy offering to Amazon.com, which will help more customers save time, save money, simplify their lives, and feel healthier.”
Amazon Pharmacy on Amazon.com allows customers to order prescription medications for home delivery. Orders are delivered in discreet packaging to the customer’s preferred address. Medications require a prescription from a licensed health care provider. Amazon Pharmacy securely manages customer information in compliance with HIPAA, and does not share Protected Health Information outside of the pharmacy for advertising or marketing purposes without clear permission from the customer. Amazon will not deliver Schedule II controlled medications, which includes most opioids.
PillPack by Amazon Pharmacy is part of Amazon Pharmacy for customers managing multiple daily medications for chronic conditions.