After a one-year construction phase, Syntegon Technology inaugurated its new OSD Customer Center in Waiblingen, Germany. The 600 square meter building includes everything customers from Syntegon need for the formulation, development and production of their oral solid dosage (OSD) forms – from cleanrooms and assembly areas to offices, meeting and training rooms.
“With this infrastructure and our team of experts, we offer our customers exactly the innovative power they expect from a reliable and future-oriented partner,” said Dr. Thomas Brinz, head of the new OSD Customer Center.
Syntegon has increased the cleanroom capacity at its site in Waiblingen sixfold. From laboratory equipment to production scale machines, TPR tablet presses for mono and bilayer tablets as well as GKF capsule filling machines are available for all formats and products in different cleanroom classes – up to the highest containment level OEB5.
“From the development of active ingredients or formulations to process optimization or machine operator training – we bridge the gap between all these disciplines,” said Brinz. Since Syntegon's customers don't just want to test their filling parameters on production equipment, “we also offer them the process analysis of active ingredients and formulations, as well as the diagnosis of existing processes. Especially for powders, we can now offer more comprehensive services.”
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To develop optimum parameters, Syntegon uses the newly developed “Automated Process Development” (APD) tool, which is also suited for active ingredients or formulations that have not yet been approved.
The OSD Customer Center in Waiblingen complements the range of specialized laboratories and customer centers at Syntegon. Waiblingen is the third facility for solid oral dosage forms next to Schopfheim in Germany and Hangzhou in China. In addition, five partner laboratories provide optimum advice to pharmaceutical developers and manufacturers around the world.
“The OSD Customer Center in Waiblingen is the logical next step towards even stronger customer orientation and flexible services,” said Brinz.